Privacy policy
VEROCONSULT LTD (trading as Veronika Kloucek Consultancy and The Village Clinic)
Last updated: 19 February 2026
1. Who we are
This website is operated by:
VEROCONSULT LTD
Trading as Veronika Kloucek Consultancy and The Village Clinic
Company Number: 13939000
Registered in England and Wales
Registered Office:
5 Brayford Square
London, E1 0SG
United Kingdom
Contact email: hello@veronikakloucek.com
VEROCONSULT LTD is the data controller responsible for your personal data.
2. Purpose of this policy
This policy explains how we collect, use, store and protect personal information when you:
- visit www.veroconsult.co.uk
- purchase courses or digital products
- subscribe to communications
- contact us via forms or email
We are committed to handling personal data transparently and in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
3. Information we collect
We may collect the following information:
Information you provide directly
- Name
- Email address
- Billing address
- Payment information (processed securely by third parties)
- Account or login details where applicable
- Communications you send to us
Information collected automatically
When you visit the website, we may collect:
- IP address
- browser type and device information
- pages visited and usage data
- cookies and analytics data
4. How we use your information
We use personal data to:
- process purchases and provide access to courses or materials
- communicate about orders or accounts
- respond to enquiries
- send newsletters or updates (where you have opted in)
- improve website functionality and user experience
- comply with legal and accounting obligations
We only process data where we have a lawful basis, including:
- performance of a contract
- legitimate business interests
- legal obligations
- consent (for marketing communications)
5. Payments
Payments are processed via Bank Transfer or secure third-party providers such as Stripe, Go Cardless or equivalent platforms.
We do not store full payment card details. Payment providers process your data in accordance with their own privacy policies and security standards.
6. Marketing communications
If you subscribe to updates or purchase a product, we may send relevant communications about courses, resources or related content.
You may unsubscribe at any time using the link included in emails or by contacting us directly.
7. Cookies and analytics
This website may use cookies and analytics tools to understand how visitors use the site and to improve performance.
Cookies may collect anonymous statistical information such as pages visited and time spent on the site.
You can control or disable cookies through your browser settings.
8. Sharing of data
We do not sell personal data.
We may share information with trusted service providers where necessary to operate the business, including:
- payment processors
- website hosting providers
- email and course platforms
- accounting or legal advisers
These providers process data only as required to deliver their services.
9. Data retention
Personal data is retained only for as long as necessary to:
- fulfil contractual obligations
- comply with tax and legal requirements
- resolve disputes or enforce agreements
10. Your rights
Under UK data protection law, you have the right to:
- request access to your data
- request correction of inaccurate information
- request deletion where legally permitted
- restrict or object to processing
- withdraw consent for marketing communications
Requests can be made by emailing:
You also have the right to complain to the Information Commissioner’s Office (ICO):
11. Data security
We take reasonable technical and organisational measures to protect personal data from loss, misuse or unauthorised access.
However, no internet transmission can be guaranteed completely secure.
12. External links
This website may contain links to third-party websites. We are not responsible for their privacy practices or content.
13. Legal notice and limitation of liability
The content provided on this website and within courses is for educational and informational purposes only.
It does not constitute medical, psychological, legal or professional advice. Users remain responsible for how they interpret and apply information provided.
VEROCONSULT LTD shall not be liable for indirect or consequential losses arising from use of this website or its materials, except where liability cannot legally be excluded.
14. Intellectual property
All website content, course materials, text, audio, video and downloadable resources are the intellectual property of VEROCONSULT LTD unless otherwise stated.
Content may not be copied, reproduced, distributed or shared without prior written permission.
15. Changes to this policy
We may update this policy from time to time. The latest version will always be published on this page with the updated date.
16. Use of Content and Artificial Intelligence
All materials provided on this website and within any products or courses, including text, audio, video, exercises, frameworks and downloadable resources, are protected intellectual property of VEROCONSULT LTD.
Content may not be:
- copied, reproduced, redistributed or resold;
- uploaded to shared repositories or training libraries;
used to train, fine-tune or develop artificial intelligence systems, machine learning models, or automated content generation tools;
extracted, scraped or systematically collected by automated means,
without prior written permission from VEROCONSULT LTD.
Access to materials is granted solely for the personal use of the purchasing customer. Unauthorised use may result in withdrawal of access and legal action where appropriate.